ADSL on its last legs in South Africa

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  By   Daniel Puchert Partially state-owned telecommunications company Telkom announced in its financial results for the year ending 31 March 2025 that its ADSL subscribers had more than halved to under 30,000. According to the company’s operational data, ADSL lines decreased from 64,959 in March 2024 to 29,770. This 54.2% decline highlights that the legacy broadband technology is slowly approaching the end of the road. Telkom’s ADSL business peaked at the end of March 2016 with 1.01 million subscribers — two years after fibre upstart Vumatel  broke ground in Parkhurst . What followed was a sharp decline in Telkom ADSL subscribers. Customers connected to its copper networks decreased by more than 500,000 over the next four years. This was partly driven by Telkom itself, which began actively switching off its copper network in some neighbourhoods. If it did not have fibre in the area, it would offer a “fixed line lookalike” wireless service that ran over its cellular ...

Telkom trends on Twitter for lack of internet service

 By Dieketseng Maleke Time of article published Mar 19, 2021

Angry Telkom users took to social media this morning to complain about the operator’s lack of internet service. Some customers claimed they haven’t had internet for a day. The operator trended on Twitter as customers vented their frustrations.

The mobile network responded on Twitter and said: “Dear Valued Customers; we are aware that some of you experienced connectivity issues. Our technicians have since restored all services. We apologise for the inconvenience caused.”

The company also added that if the problem persists, customers should send a direct message to them on Twitter.

Some customers compared Telkom to power company Eskom.

This is not the first time Telkom users have complained about connectivity problems with the mobile operator.

Last year, many customers were reporting issues with their mobile Internet, stating they had erratic and slow LTE connections while others were unable to access the Internet at all.

BUSINESS REPORT ONLINE

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